Deem Ground Benefits for Travel Agencies
Deem Ground provides advanced booking tools for Sabre, Apollo, Worldspan and the Internet.
Saturn™ allows travel agents to book car service in as little as 20 seconds using a simple point-and-click graphical interface. It integrates car service bookings with the GDS itinerary at point-of-sale, eliminating the need for phone calls to the service providers. The confirmed ground service booking includes the confirmation number, rate, airport meeting instructions and pick-up time (including charge and cancellation policies), all of which is written back to the PNR and available to the passenger when they view their itinerary. If the agent cancels the booking, Saturn™ writes the cancellation number back into the PNR ensuring a complete audit trail throughout the entire process.
Saturn™, the real-time interface, allows service providers to connect their back-office systems directly to Saturn™ ensuring that the corporate client gets the latest and most reliable data. Service providers benefit because the travel agents essentially become their order entry personnel, significantly reducing their reservation processing costs.
Saturn™ reduces the costs associated with the ground service booking process, provides a clear audit trail to assist in the research of service failures and provides corporate and agency management with Internet-based activity reporting.
Saturn™ is available on all three major GDS platforms: Sabre, Apollo and Worldspan. The booking tools automatically ‘read’ passenger profile information (home and office address, phone numbers, form of payment and email address), as well as flight and hotel segments allowing agents to book in seconds. This process also eliminates transposition errors that can lead to service failures.
Saturn™ Brochure in PDF format
Deem Ground App
Deem Ground App also offers self-booking tools that allow corporate users and administrators to book ground service with contract and/or retail service providers via Microsoft Internet Explorer. It provides advanced “book for” capabilities enabling departmental administrators to view, book, change, and cancel any reservation for those employees that have granted them access. Deem Ground App’s SuperAgent capability allows travel agencies to provide complete assistance to travelers who require changes to their complete itinerary.
Deem Ground App is available on a private label basis and is an excellent tool to round out your comprehensive travel management program.